Shipping Policy

Shipping Policy of Aurene Studio

Aurene Studio strives to provide all its customers with a fast and reliable shipping service. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

Aurene Studio aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders are typically delivered within 5–14 business days. Delivery times may vary due to factors such as:

  • Weather conditions

  • High-demand periods (such as holidays)

  • Customs procedures (if applicable)

Free Shipping

Aurene Studio offers free shipping on all orders. Regardless of your order amount or location within Canada, you will not be charged for shipping. This is part of our commitment to making your shopping experience as easy and enjoyable as possible.

Shipping

All orders from Aurene Studio are shipped directly from our supplier. This approach helps reduce processing times and ensures you receive your products as quickly as possible. It also allows us to maintain strict quality control on every item shipped.

Order Processing

  • Once your order is placed, you will receive a confirmation email with all purchase details.

  • Orders are processed and shipped within 24 to 48 hours.

  • When your order is shipped, you will receive an email with a tracking number, allowing you to track your package easily.

Tracking Orders

Aurene Studio provides tracking information for all orders. The tracking number you receive by email allows you to monitor the progress of your shipment through the carrier’s website. This way, you know exactly where your package is and when it will arrive.

Questions and Support

If you have any questions about your order or our shipping policy, our customer service team is ready to help! You can contact us at:

Email: info@aurenestudio.com

We aim to respond to all inquiries quickly and professionally.

Limitations and Exceptions

While we do our best to meet estimated delivery times, unforeseen circumstances may sometimes cause delays, including:

  • Customs processing

  • Severe weather conditions

  • Force majeure situations

Aurene Studio is not responsible for such delays, but we appreciate your understanding and patience.

Conclusion

Aurene Studio is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure every customer receives their products as quickly as possible. For questions or additional information, please contact us at info@aurenestudio.com.